The LetterSeals website is tastefully laid out and fairly easy to navigate. I ordered 2 types of wax: J.Herbin French "Cire Souple” and Waterston Scottish. I am very pleased with the easy ordering process and beautifully and securely packaged goods complete with LetterSeals’ own seal, that arrived safely. The package included tips on how to use each type of wax and a mini-lollipop. I immediately tested all 3 waxes and appreciate the way they dripped when warmed, and the finished look after I stamped them with my seals. I had never used a flexible wax before—J.Herbin French "Cire Souple" Supple Sealing Wax bends instead of cracking when an envelope is opened, so I would not use it for important documents or confidential letters. All my previous sealing waxes have been about 4” long. Imagine my surprise at the 9’ of Waterston Scottish wickless wax! They are heavier and require a different grip, but worked well. The colors on all 3 waxes I purchased are very rich: red, burgundy; the gold melts into a silvery gold color. These waxes inspire me to send more of my hand-drawn cards and notecards to family and friends. I think I will choose some other colors to add to my sealing wax “stash!” Thank you Karen and family for a very pleasant purchasing experience, and for the quality of wax you purvey. I will recommend you to other letter writers!

Hello Karen, thanks for all your help to navigate through computer world. Fine product and best wishes to you, Henry.

My initial custom stamp was accidentally engraved backwards. I reached out and they replied VERY quickly and sent a replacement as soon as possible. Look, these are wax seals and stamps - not a matter of life and death, but they handled the matter in very meaningful and dedicated manner. That says a lot about a company.

I appreciate the personal attention given to my order. The communication was excellent! My wife was impressed with the wrapping and the little extras thrown in! Thank you!

The wax colors are beautiful. The service was prompt. I would highly recommend.