Free 1st Class US shipping
for orders $25+
Coupon Code: Free25
We wrap orders in tissue & ribbon.
A gift for yourself or others!


Order Turnaround

We work to ship all in stock orders within 1 business days of placement.

If an order is placed with us on a Friday, we will be able to ship the order Monday morning.

Orders placed Friday with Next Day Air options will ship Monday morning and be delivered Tuesday.
Two Day Air orders placed on a Thursday will be shipped on Friday, and will arrive on Tuesday.

If an order has a "made to order" item included (noted with * in product name),
these orders will ship within the time frame for production noted on each of these product pages.



Domestic US Shipping Rates


1st Class Mail - 5-7 Business Days
0-12oz $3.50
13oz+ $6.95

Priority Mail - 2-4 Business Days
$6.95 flat rate

Express Mail - 1-2 Business Days
weight based, calculated during checkout
0-1.99 pounds = $18.95
2 - 5.99 pounds = $39.95
6 - 7.99 pounds = $58.90
8 pounds = $79.90 (we recommend using UPS 2day for a lower cost at this weight)

UPS rates are calculated real time, based on your address and package weight.
Please add the method to your cart to see the quoted rate.

International Shipments

We are happy to ship to any country outside of the US.

International 1st Class Mail | Post - 14+ Business Days
Pound (16oz)..... Rate
0.00 to 0.11..... $4.50
0.12 to 0.17..... $5.23
0.18 to 0.24..... $6.02
0.25 to 0.30..... $6.81
0.31 to 0.36..... $7.60
0.37 to 0.42..... $5.39
0.43 to 0.49..... $9.18
0.50 to 0.55..... $9.97
0.56 to 0.99..... $11.64
1.00 to 1.24..... $13.31
1.25 to 1.74..... $14.98
1.75 to 1.99..... $19.65
2.00 to 2.24..... $18.32
2.25 to 2.49..... $21.66
2.50 to 2.74..... $23.33
2.75 to 2.99..... $25.00
3.00 to 3.24..... $25.67
3.25 to 3.49..... $28.34
3.50 to 3.74..... $30.01
3.75 to 3.99..... $31.68
4.00 to 4.99..... $35.35
5.00 to 5.99..... $61.50

Priority Mail International | 7-14 Business Days
Canada/Mexico
Pound (16oz)..... Rate
0.00 to 1.99..... $13.95
2.00 to 4.99..... $33.95
5.00 up ..... $40.95

All Other Destinations
Pound (16oz)..... Rate
0.00 to 2.49..... $17.95
2.50 to 4.99..... $48.95
5.00 up..... $60.95




We are also able to ship internationally via UPS.
These rates are calculated on the package weight and the shipping destination. Please add the method to your cart to see the quote cost.
UPS Worldwide Express - 1-3 Business Days (Delivery by 12 noon)
UPS Worldwide Saver - 1-3 Business Days (Delivery by end of day)
UPS Worldwide Expedited - 2-5 Business Days (Delivery by end of day)

FedEx International First®: 2 business days to Europe and 3 business days to Asia
FedEx International Priority®: 1, 2 or 3 business days
FedEx International Economy®: within 5 business days

Returns

If you are not 100% satisfied with your purchase, we will be happy to accept
a return of unused, non custom/special order* items for a full product refund within 30 days of purchase.
Shipping costs are not refundable.
If your order qualified for free shipping, the cost of shipping will be deducted from the final credit.
Products must be in the condition you received them and in the original product packaging (if any).

Once your return is received in our studio (usually within 72 hours of receipt),
we will process your refund and automatically apply a credit to your credit card
or original method of payment within 7 days.
Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.


Please package returning wax so that wax sticks will not break.

Please mail all returns to (trackable method suggested):

LetterSeals.com
24131 Crystal Lake Road
Woodinville WA 98077


*Custom Items Which Are Not Refundable:
2 or 3 Letter Monogram Seals
Self Adhesive Seals

*Returning/Canceling Special Orders
We may need to specifically order extra materials and work after hours for special production orders,
thusly, returns and cancellations of finalized large special orders are subject to a 20% fee (not for standard orders).
This fee is only to cover costs incurred by us to produce the order, or specially stock items.
For our waxes, this policy applies to series orders within a 30 day period that may bring the accumulated purchase total into the special order definition of 300+ sticks.



We Are an AmEx Small Business 256bit encryption Click to verify green certification. We Ship UPS We Ship United States Postal Service
LetterSeals.com accepts Visa, MasterCard, American Express, Discover, and PayPal
* Items denoted with footnote (*) are made to order and require production.
View each item for specific production times.

Safety Reminder:
We must address risks of burns with the use of sealing wax and the tools used to melt it.
Melted wax & faux wax is very hot, and will burn skin if touched or dripped on.
The items we sell to heat wax will get hot, and can burn.
Wax candles and our alcohol burner utilize flame to melt wax.
Please exercise common sense, child and fire safety when employing use of heating products & flame.
(Keep some ice on hand to quickly aid in the event of burn).
When ordering, you are agreeing to utilize these items at your own discretion and risk.
Thank you for understanding our need to post this reminder and disclaimer.
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